How we handle your information.

This Privacy Policy explains what information we collect, how we use it, and the rights you have. It applies to this website and to the public-facing services we operate under the Totalizator Sportowy Media brand.

Last updated: January 2026

1. Who we are

This site is operated by Totalizator Sportowy Media, a technology and media company based in Warsaw, Poland. References to "we," "our," or "us" mean Totalizator Sportowy Media. You can reach us at support@totalsportmedia.com.

2. Categories of information we collect

We collect only what we need. The main categories are:

Information you provide. When you contact us by email or through a form, we receive what you choose to send — typically your name, email address, and the contents of your message.
Technical information. When you visit our website, our infrastructure receives standard request data such as IP address, browser user-agent, timestamps, and pages viewed. This is used for security, debugging, and aggregate usage analysis.
Analytics events. We may record aggregated, minimally-identifying interaction events to understand how the website is used and to improve it over time.

3. Why we process this information

We use the data we collect for the following purposes:

To respond to enquiries and provide the services you request.
To operate, secure, and improve our website.
To understand usage in aggregate and inform product decisions.
To meet legal, regulatory, and tax obligations.

4. Analytics tooling

Where we use analytics tools, we configure them to minimise the collection of personal data. We aggregate metrics where possible and do not attempt to build personally-identifying profiles of visitors. If you would prefer not to be measured even at this aggregate level, most modern browsers and operating systems offer controls for blocking analytics scripts and cookies.

5. Contact form & email handling

This site is a static website hosted on a public hosting platform, and our contact form does not submit data to a backend. Enquiries reach us through the email address shown on the Contact page. Email correspondence is stored by our mail provider in line with their standard service terms, and we retain message history for as long as is reasonably necessary to handle the matter and any follow-up.

6. Cookies

Our website uses cookies and similar storage mechanisms only where reasonably necessary:

Strictly necessary — for the site to function correctly.
Analytics — to understand aggregate usage, where applicable.

You can control cookies through your browser settings, including blocking or deleting them. Doing so may affect parts of the website that rely on them.

7. Data retention

We retain personal data only as long as we need it for the purposes set out above, or longer where required by law. In practice, this means:

Enquiry correspondence is retained while a matter is active and for a reasonable period afterwards.
Aggregated technical and analytics data is retained in summarised form for trend analysis.
Records required for legal, tax, or accounting purposes are kept for the periods set by applicable law.

8. Your rights

Subject to applicable data-protection law, you have a number of rights in relation to the personal data we hold about you, including the right to access, rectify, or erase your data, to object to or restrict processing, to data portability, and to withdraw consent where processing is based on consent.

To exercise any of these rights, please email support@totalsportmedia.com. We will respond within the timeframe required by applicable law. You also have the right to lodge a complaint with your local data-protection authority.

9. Third parties

We rely on a small number of trusted service providers — for example, for hosting, email, and analytics. Such providers process data only on our instructions and under contractual confidentiality and data-protection obligations.

10. International transfers

Our operations are based in Poland and we host data primarily in European data centres. Where data is transferred outside the European Economic Area, we ensure that appropriate safeguards are in place as required by applicable data-protection law.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. When we do, we update the "Last updated" date at the top of this page. Material changes will be communicated through the website.

12. Contact

For any questions about this Privacy Policy or how we handle your data, please write to us at support@totalsportmedia.com.